Behavioral Health Software

The Behavioral Health EHR
Built for Every Setting

From outpatient therapy to psychiatry to addiction treatment, mdhub unifies clinical documentation, patient intake, and billing in one AI-powered platform built specifically for behavioral health.

HIPAA COMPLIANT • SOC 2 TYPE II • BAA INCLUDED • FULLY MANAGED ONBOARDING
Behavioral health clinician in a warm, calm officeBehavioral health clinician in a warm, calm office

30%

more patients booked

50%

lower operational costs

2+ hrs

saved per clinician daily

98%

of clinics report improved efficiency

Practice Settings

Built for Every Behavioral Health Setting

mdhub is built for the full spectrum of behavioral health, not adapted from a general medical EHR. Whether you run a solo practice or a multi-site clinic, the platform fits your setting.

Outpatient Behavioral Health

The most common setting. mdhub runs scheduling, note templates, telehealth, and billing in one workflow.

Group Practices

Multi-provider scheduling, role-based access, and consolidated reporting, so mdhub fits practices from solo to large multi-provider networks without breaking your workflows.

Psychiatry Practices

Psychiatric and medication-management notes, e-prescribing with PDMP, and insurance verification, built for the complexity of psychiatric care.

Addiction Treatment Centers

SUD documentation and level-of-care notes, plus 24/7 intake from Sarah to handle high volumes.

Eating Disorder Clinics

Custom note formats and shared, role-based charts so a treatment team can coordinate care in one place.

Community Behavioral Health

High-volume environments, diverse payer mixes, and complex billing. Eric, the AI billing specialist, handles the payer complexity that defeats general EHR billing modules.

The mdhub Platform

One Platform. Three AI Specialists. Every Workflow Covered.

mdhub connects your EHR, AI clinical assistant, AI admissions coordinator, and AI billing specialist into one system, so behavioral health clinics run without the operational bottlenecks that hold practices back.

EHR

Behavioral Health EHR

  • SOAP, DAP, psychiatric, and custom notes
  • Embedded telehealth and scheduling
  • Controlled-substance e-prescribing with PDMP (DrFirst)
Learn more about the EHR
AI Clinical Assistant

Emma, AI Clinical Documentation

  • Ambient AI for all note types
  • Saves 2+ hours per clinician daily
  • Therapy, psychiatry, and counseling
Learn more about Emma
AI Admissions

Sarah, AI Admissions Coordinator

  • 24/7 intake and screening
  • Automated scheduling and reminders
  • 30% more new bookings
Learn more about Sarah
AI Billing

Eric, AI Billing Specialist

  • Eligibility and benefits verification
  • Coding and AI claim scrubbing
  • Denials flagged for review
Learn more about Eric

Ready to see the platform built for your practice?

What to Look For

5 Things Your Behavioral Health Software Must Do

Most EHRs were designed for primary care and adapted for behavioral health as an afterthought. Here is what a dedicated behavioral health platform should deliver.

1

Specialty-specific workflows out of the box

Session-based scheduling, psychotherapy note formats, and mental health billing codes should work on day one, not through primary-care workarounds.

2

AI that reduces documentation burden, not adds to it

An ambient AI scribe should draft the note during the session, so clinicians review and sign in seconds instead of charting after hours.

3

Integrated billing that handles behavioral health complexity

Billing should be a first-class feature, with benefit verification and AI claim scrubbing that catches errors before submission, not a bolt-on module.

4

Patient intake that runs without front-desk intervention

Inquiries, screening, scheduling, and reminders should run around the clock, so demand is captured without adding front-desk staff.

5

Scalable without adding operational headcount

As you add providers, the platform should absorb the extra billing, intake, and documentation load, so you grow without more back-office staff.

Behavioral Health Practices Running on mdhub

30% more patients booked
50% lower operational costs
2+ hours saved per clinician daily

I'm a practicing psychiatrist. When new clinicians join us, some are skeptical of Emma, but they quickly find it an integral part of their workflows and don't look back.

Dr. Carlene MacMillan, MD, Chief Product Officer at Radial

Carlene MacMillan, MD, Chief Product Officer, Radial

More than 600 of our clinicians use mdhub, and we're now past 50,000 sessions a month. We've been really impressed by how quickly mdhub incorporates our feedback.

Allison Pokrzywa, PA-C, Director of APP Clinical Services at Family Care Center

Allison Pokrzywa, PA-C. Director, APP Clinical Services at Family Care Center

The transcription feels natural and human. It presents the patient's issues as a clear, engaging story, and the support team is prompt and responsive.

Dr. Shadi Resheidat, Unity Healthcare

Dr. Shadi Resheidat, Unity Healthcare

Behavioral Health EHR Questions, Answered

What is behavioral health EHR software?

Behavioral health EHR software is a clinical and practice-management platform built for mental health, psychiatry, therapy, counseling, and addiction treatment, rather than adapted from a general medical EHR. mdhub combines behavioral health records, an AI clinical scribe, AI-run intake and scheduling, and billing in one platform, with note formats, workflows, and billing rules specific to behavioral health.

How is behavioral health software different from a general medical EHR?

General medical EHRs are optimized for primary care: lab orders, medication prescribing, and ICD-10 coding across many specialties. Behavioral health has different needs, including session-based scheduling, psychotherapy note formats like SOAP and DAP, mental health billing codes, and higher documentation volume per visit. mdhub is built around those workflows instead of retrofitting them onto a primary-care system.

Does mdhub work for addiction treatment and eating disorder clinics?

Yes. mdhub is built for the full behavioral health spectrum, not just outpatient therapy. For addiction treatment, the platform supports SUD documentation and level-of-care notes, and Sarah handles high-volume intake around the clock. For eating disorder programs, Emma builds custom note formats and the whole team shares role-based access to the chart for coordinated care.

What behavioral health workflows does mdhub automate?

mdhub automates three operational areas. Clinical documentation: Emma listens during sessions and drafts compliant notes, saving 2+ hours per clinician a day. Intake and scheduling: Sarah answers inquiries, screens, books, and reminds patients around the clock. Billing: Eric verifies eligibility, codes, and scrubs claims before submission, then tracks them through ERA reconciliation, with denials flagged for review.

Is mdhub HIPAA compliant for behavioral health records?

Yes. mdhub is HIPAA compliant and SOC 2 Type II certified, with end-to-end encryption and a Business Associate Agreement available for every customer. Audio recordings are not stored, data is de-identified, and retention is controlled by your clinic.

How long does it take to get started with mdhub?

Most practices go live within about four weeks, measured from when your current system's data export is ready. mdhub manages the full onboarding, including configuration, data migration, and team training, so there is no rip-and-replace disruption for your staff.

See What a Behavioral Health EHR Should Actually Do

A 30-minute demo, no slides, just the platform running through a live behavioral health workflow with Emma, Sarah, and Eric.