Meet Sarah, your AI Admissions Coordinator

Turn Every Inquiry Into An Opportunity.

Sarah runs admissions end to end. She responds to every inquiry 24/7, verifies insurance, and matches and schedules patients.

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Seamlessly integrates with your EHR, CRM and phone tree

30%

More patients

80%

Operations cost reduction

100%

Answer rate

AI Workers That Do the Work

mdhub deploys specialized AI workers that take ownership of admissions, clinical documentation, and billing tasks day to day.

An AI-First Operating System

An AI-first clinic operating system that orchestrates AI workers and clinic staff across scheduling, clinical, and billing to run operations end to end.

Designed 
For Behavioral Health

Your AI teammates understand the unique needs of today’s mental health clinics and work 24/7 to synchronize operations.

Enterprise ready

Enterprise-grade security, HIPAA-compliant and SOC 2–certified to protect patient data across every workflow.

Sarah runs admissions end to end. She responds to every inquiry 24/7, verifies insurance, and matches and schedules patients.
01
Capture every inquiry

No call, text, fax, or form is missed, regardless of time or volume.

02
Qualify and match

Collects intake details, verifies coverage, and matches patients to the right provider before scheduling.

Sarah runs admissions end to end. She responds to every inquiry 24/7, verifies insurance, and matches and schedules patients.
Sarah runs admissions end to end. She responds to every inquiry 24/7, verifies insurance, and matches and schedules patients.
03
Schedule and confirm care

Appointments are booked, confirmed, and managed automatically.

04
Standardize and scale

Admissions workflows run consistently across locations, teams, and volumes.

Sarah runs admissions end to end. She responds to every inquiry 24/7, verifies insurance, and matches and schedules patients.

Experience a call with Sarah

Click the play button to experience a sample call with Sarah.

Listen to a sample callStop
Child & Adolescent Psychiarist, MD

“My experience with mdhub has been wonderful. All I do is open the app and hit the record button. ”

Who Sarah Is Built For

Built for the Way Healthcare Actually Works

Sarah is purpose-built for behavioral health, mental health, and multi-location medical practices that need a trusted teammate in admissions. Whether you're running a solo practice or scaling across multiple sites, Sarah handles intake the same way every time — reliably, efficiently, and without adding headcount.

Solo & Small Practices
Real-time breakdown of leads by source: web, phone, referral, and insurance.
Group Practices
Standardize the intake experience across every provider on your team. Sarah qualifies, matches, and schedules with consistency your front desk can't always guarantee.
Multi-Site Organizations
Scale admissions across locations without scaling your operations team. Sarah runs the same trusted workflow everywhere you practice.
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  • How does Sarah handle patient inquiries?

    Sarah connects to your phone system, web forms, and messaging channels. When a patient reaches out, she responds instantly collecting intake information, checking insurance eligiblty, answering common questions, and moving them toward a scheduled appointment, all without involving your team.

  • Can Sarah verify insurance automatically?

    Yes. Sarah integrates with payer systems to confirm a patient's coverage before scheduling, so eligibility surprises don't slow down your admissions process.

  • What happens if a patient has an urgent or complex situation?

    Sarah is designed to recognize when a situation needs a human. If a patient's needs fall outside your defined workflows , including anything clinically sensitive, she routes the conversation to your team immediately, with full context included.

  • Which EHRs and phone systems does Sarah work with?

    Sarah works with mdhub EHR and mdhub's CRM systems as well as connect with leading platforms including Athenahealth, Epic, Netsmart, Tebra, and more. She also connects with your CRM and phone tree.

  • Is Sarah HIPAA-compliant?

    Yes. Sarah is built to HIPAA standards. All patient data is encrypted, access-controlled, and handled in accordance with applicable privacy regulations. You can trust your admissions process as much as you trust your clinical one.

  • How long does it take to get Sarah up and running?

    Most practices go live within a few days. Our team handles the setup, configures Sarah to your workflows and scripts, and supports you through go-live. [Book a demo to get your timeline →]

  • Does Sarah work after hours and on weekends?

    Yes, that's one of her most important strengths. Sarah is always on, which means no inquiry goes unanswered, regardless of when it comes in.

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