30%
more patient bookings
2+ hrs
saved daily on admin
50%
lower operational costs
The Scheduling and Intake Gaps That Cost You Patients
Generic scheduling tools weren't built for behavioral health intake, where insurance, consent, and clinical history all have to come together before the first visit.
Phone-only booking
When patients can only book by calling during office hours, the ones who reach voicemail rarely try again.
Incomplete intake
Paper packets in the waiting room delay sessions and leave clinicians starting blind.
Insurance surprises
Finding out at checkout that a plan lapsed or doesn't cover care means awkward talks and unpaid sessions.
No-shows
Behavioral health no-show rates run high, and manual reminder calls are slow and easy to miss.
The AI admissions coordinator made for behavioral health
Sarah is your clinic's front door. She answers every inquiry, books the right clinician, and gets each patient ready before they arrive, working with Emma and Eric so nothing is re-entered.
Answers every call, text, and web inquiry 24/7, with no hold time.
Books patients into the right clinician's calendar by specialty and insurance.
Sends digital intake forms and captures insurance before the visit.
Verifies eligibility and benefits so there are no surprises at checkout.
HIPAA-compliant • No card required
Every Step From First Contact to Ready
From booking to a verified, intake-complete appointment, Sarah covers the front-office work that eats staff time.
Booking
24/7 booking by phone, web, text, or chat, into real-time provider availability.
Intake forms
Digital intake, consent, and HIPAA forms patients complete on their own device before arrival.
Insurance capture
Captures insurance cards and details at booking, with no paper handoffs.
Eligibility
Checks eligibility and benefits in real time so copays and coverage are clear upfront.
Reminders
Automated confirmations and reminders to cut no-shows and fill openings.
Referrals
Reads incoming referrals, creates the chart, and reaches out to book the patient.
Why mdhub, Not a Generic Scheduler
General scheduling tools handle a calendar. mdhub handles the whole front door for behavioral health, from first contact to a prepared appointment.
Capability
Answers inquiries 24/7
Behavioral health intake forms
Insurance verified before the visit
Books by clinician fit and panel
Connected to notes and billing
Built for behavioral health
mdhub
Every channel, instant
Built in, by service type
Yes, automatically
Yes, matched at booking
One shared record
From the ground up
Generic scheduler
Office hours only
Generic forms or none
Discovered at checkout
Manual coordination
Separate tools
General medicine first
Book
Sarah answers any time and books the patient into the right clinician's calendar in minutes.
Intake
Digital intake and consent forms go out automatically and come back completed before the visit.
Verify
Insurance is captured and eligibility checked, so copays and coverage are confirmed upfront.
Ready
The clinician gets an intake summary, and every patient arrives prepared instead of as an admin task.
More Patients, Less Admin
I didn't want it to be robotic in nature, but I've been pleasantly surprised at all of the growth from the AI tool we've put in place, and the success we've seen. Sarah has become a part of the team.
Bree Rondina, Chief Performance Officer, Elite DNA Behavioral Health
We used to lose a third of our inquiries because no one could call back fast enough. Sarah responds instantly and books them before they reach another clinic.
Clinical director, outpatient therapy group
The intake experience completely changed. Patients arrive having already completed everything: demographics, insurance, consent forms, and clinical history.
Practice manager, behavioral health center
Mental Health Scheduling Software FAQ
What is mental health scheduling software?
Mental health scheduling software is the system a behavioral health or therapy practice uses to book patients and complete patient intake before the first visit. mdhub brings mental health scheduling and patient intake software together in one platform with Sarah, an AI admissions coordinator that answers inquiries, books appointments, sends intake forms, and verifies insurance.
Can patients book appointments 24/7?
Yes. Sarah answers calls, texts, and web inquiries around the clock, including evenings and weekends, and books patients into the right clinician's calendar in minutes.
How does mdhub handle patient intake?
After booking, Sarah sends digital intake, consent, and HIPAA forms that patients complete on their own device. Demographics, insurance, and clinical history come in before the visit, so clinicians start prepared.
Does mdhub verify insurance before the appointment?
Yes. Sarah captures insurance at booking and checks eligibility and benefits in real time, so copays and coverage are clear before the patient arrives.
How does mdhub reduce no-shows?
mdhub sends automated confirmations and reminders by text and email, and prompts rescheduling when a patient cancels, so open slots get filled.
Is mdhub HIPAA compliant?
Yes. mdhub is HIPAA compliant and SOC 2 Type II certified, with a Business Associate Agreement included.
Does mdhub work for therapy and group practices?
Yes. mdhub works as behavioral health scheduling software and therapy scheduling software for solo therapists, group practices, and psychiatry clinics. Sarah handles booking, mental health intake, and insurance verification for every provider on one platform.