2+ hrs
saved daily on documentation
30%
more bookings with 24/7 intake
50%
lower operational costs
The Operational Realities of Virtual Behavioral Health
Telehealth took the walls off the clinic, not the admin. Every workflow that used to happen in the room now has to happen on a screen.
Typing through the visit
Documenting after every video session pushes hours of note-writing into your evenings.
Higher virtual no-shows
Patients drift out of a video appointment more easily, and manual reminders don't keep up.
Telehealth billing nuance
Place-of-service codes, modifier 95, and payer-specific rules give every claim more ways to be denied.
Five disconnected tools
Video in one app, notes in another, a scheduler that doesn't talk to billing. Nothing connects.
Embedded video, with Emma scribing every visit
Start a visit from the patient chart or calendar. The embedded video room runs the call and Emma drafts the note live, so you are present on camera instead of on paperwork.
Embedded HIPAA-compliant video, launched from the chart, with no app for patients to download.
Emma scribes the session live, so the note is ready minutes after the call ends.
Sarah books the visit and Eric files the claim, all on one connected record.
Telehealth billing applies place-of-service 02 and modifier 95 automatically.
HIPAA-compliant • No card required
Everything a Virtual Visit Needs
From the booking link to the paid claim, mdhub covers every workflow around the video visit.
Embedded video
Browser-based video with no patient download, a unique room per session, screen share and background blur.
AI scribe in-call
Emma drafts the clinical note during the visit, ready for review minutes after the call.
Remote intake
Sarah books the patient and sends digital intake and insurance before the visit.
Telehealth scheduling
Book virtual visits from the calendar, with the link sent by email, text, or portal.
Telehealth billing
Place-of-service 02 and modifier 95 applied automatically, then scrubbed and submitted.
Compliance
HIPAA compliant and SOC 2 Type II, with encryption in transit and at rest.
Why mdhub, Not Five Telehealth Tools
Most virtual practices stitch together video, notes, scheduling, and billing. mdhub runs all of it around one video visit.
Capability
Embedded video, no extra app
AI scribe inside the visit
Telehealth billing built in
Intake and scheduling connected
One record end to end
Built for behavioral health
mdhub
Yes, launched from the chart
Yes, note ready minutes after
POS 02 and modifier 95 automatic
Sarah and Eric included
One shared record
From the ground up
Stitched tools
Separate video app
Type it up yourself
Manual codes, easy to miss
Separate scheduler and billing
Data re-entered everywhere
General medicine first
Intake
Sarah handles inbound inquiries, verifies insurance, books the visit, and sends digital intake before the call.
Visit
Launch the HIPAA-compliant video room from inside mdhub. No app for patients, just a secure browser link.
Document
Emma scribes the session live, so a structured note is ready for review minutes after the call ends.
Bill
Eric builds the telehealth claim with place-of-service 02 and modifier 95, scrubs it, and submits it.
Present on Camera, Not on Paperwork
The note is ready by the time I leave the video call. I close the laptop at the end of my last session instead of rewriting everything at midnight.
Licensed therapist, virtual practice
We stopped stitching tools together. Video, scribe, scheduling, intake, and billing all live in mdhub, and patients arrive already verified.
Psychiatric nurse practitioner, telehealth group
Telehealth claims used to be where we quietly lost money on wrong codes and missing modifiers. Now the billing is built into every visit.
Practice administrator, behavioral health telehealth group
Behavioral Health Telehealth FAQ
What is behavioral health telehealth?
Behavioral health telehealth is delivering therapy and psychiatry visits by secure video instead of in person. mdhub is a behavioral health telehealth platform with embedded video, an AI scribe in every visit, plus intake, scheduling, and billing in one system.
Do patients need to download an app for video visits?
No. Patients join from a secure browser link sent by email, text, or the patient portal. There is nothing to install.
How does documentation work during a video visit?
Emma, mdhub's AI clinical assistant, scribes the session live inside the call. A structured note is ready for review and signature within minutes of the call ending, so you do not type during the visit.
Does mdhub handle telehealth billing?
Yes. Telehealth claims are built with the right place-of-service code and modifier 95 applied automatically, then scrubbed and submitted, with ERA reconciliation.
Is mdhub telehealth HIPAA compliant?
Yes. The embedded video is HIPAA compliant, and mdhub is SOC 2 Type II certified, with encryption in transit and at rest.
Does mdhub work as telepsychiatry software or telehealth software for therapists?
Yes. mdhub works as telepsychiatry software, telehealth software for therapists, and a teletherapy platform for solo, group, and multi-site behavioral health practices.
Does telehealth connect to scheduling, notes, and billing?
Yes. Sarah books the visit and verifies insurance, Emma drafts the note, and Eric files the claim, all on one connected record.