Behavioral Health Software

Behavioral Health Software Built for Every Setting

From outpatient therapy to psychiatry to addiction treatment, mdhub unifies clinical documentation, patient intake, and billing in one AI-powered platform built specifically for behavioral health.

HIPAA COMPLIANT • SOC 2 TYPE II • BAA INCLUDED • FULLY MANAGED ONBOARDING
Behavioral health clinician in a warm, calm officeBehavioral health clinician in a warm, calm office

30%

more patients booked

10,000+

clinicians use mdhub

2+ hrs

saved per clinician daily

98%

of clinics report improved efficiency

Practice Settings

Built for Every Behavioral Health Setting

mdhub is built for the full spectrum of behavioral health, not adapted from a general medical EHR. Whether you run a solo practice or a multi-site clinic, the platform fits your setting.

Outpatient Behavioral Health

The most common setting. mdhub runs scheduling, note templates, telehealth, and billing in one workflow.

Group Practices

Multi-provider scheduling, role-based access, and consolidated reporting, so mdhub fits practices from solo to large multi-provider networks without breaking your workflows.

Psychiatry Practices

Psychiatric and medication-management notes, e-prescribing with PDMP, and insurance verification, built for the complexity of psychiatric care.

Addiction Treatment Centers

SUD documentation and level-of-care notes, plus 24/7 intake from Sarah to handle high volumes.

Eating Disorder Clinics

Custom note formats and shared, role-based charts so a treatment team can coordinate care in one place.

Community Behavioral Health

High-volume environments, diverse payer mixes, and complex billing. Eric, the AI billing specialist, handles the payer complexity that defeats general EHR billing modules.

The mdhub Platform

One Platform. Three AI Specialists. Every Workflow Covered.

mdhub connects your EHR, AI clinical assistant, AI admissions coordinator, and AI billing specialist into one system, so behavioral health clinics run without the operational bottlenecks that hold practices back.

EHR

Behavioral Health EHR

  • SOAP, DAP, psychiatric, and custom notes
  • Embedded telehealth and scheduling
  • Controlled-substance e-prescribing with PDMP (DrFirst)
Learn more about the EHR
AI Clinical Assistant

Emma, AI Clinical Documentation

  • Ambient AI for all note types
  • Saves 2+ hours per clinician daily
  • Therapy, psychiatry, and counseling
Learn more about Emma
AI Admissions

Sarah, AI Admissions Coordinator

  • 24/7 intake and screening
  • Automated scheduling and reminders
  • 30% more new bookings
Learn more about Sarah
AI Billing

Eric, AI Billing Specialist

  • Eligibility and benefits verification
  • Coding and AI claim scrubbing
  • Denials flagged for review
Learn more about Eric

Ready to see the platform built for your practice?

What to Look For

5 Things Your Behavioral Health Software Must Do

Most EHRs were designed for primary care and adapted for behavioral health as an afterthought. Here is what a dedicated behavioral health platform should deliver.

1

Specialty-specific workflows out of the box

Session-based scheduling, psychotherapy note formats and mental health billing codes should work on day one. Primary-care workarounds cost clinicians time in every session.

Ask in the demo:

  • Can you show a SOAP note, a DAP note and a psychiatric evaluation in the same system?
  • How does an add-on code like 90833 or a crisis code like 90839 go onto the claim?
  • How are family sessions billed under 90846 and 90847?
2

AI that drafts the note during the session

An ambient AI scribe should draft the note while the session runs. The clinician reviews and signs in seconds, and evenings stay free of charting.

Ask in the demo:

  • Does the scribe write in our note formats, or only in its own?
  • Can the clinician edit every line before signing?
  • Is session audio stored, and who controls retention?
3

Integrated billing that handles behavioral health complexity

Billing should sit in the same system as the chart. Benefit checks and claim scrubbing should catch behavioral health errors before the claim goes out.

Ask in the demo:

  • Is eligibility checked before the appointment, or only after a denial?
  • Do telehealth claims carry the right place of service code, 02 or 10?
  • Who sees a denial first, and how fast is it flagged?
4

Patient intake that runs without front-desk intervention

Inquiries, screening, scheduling and reminders should run around the clock. Demand that arrives after hours should still turn into a booked first visit.

Ask in the demo:

  • What happens to a call that comes in at 9pm on a Saturday?
  • Can screening questions differ by program or by location?
  • How many steps does it take for a new inquiry to become a booked intake?
5

Built to run a group practice across locations

As you add providers and sites, the platform should absorb the extra billing, intake and documentation load. Each location needs its own settings, rosters and payers, with one view for the admin team. See how this works for group practices.

Ask in the demo:

  • Can each location keep its own provider roster and payer setup?
  • Can leadership see capacity, documentation and claims status per provider in one dashboard?
  • How long does it take to onboard a new clinician?

Behavioral Health Practices Running on mdhub

30% more patients booked
10,000+ clinicians use mdhub
2+ hours saved per clinician daily

I'm a practicing psychiatrist. When new clinicians join us, some are skeptical of Emma, but they quickly find it an integral part of their workflows and don't look back.

Dr. Carlene MacMillan, MD, Chief Product Officer at Radial

Carlene MacMillan, MD, Chief Product Officer, Radial

More than 600 of our clinicians use mdhub, and we're now past 50,000 sessions a month. We've been really impressed by how quickly mdhub incorporates our feedback.

Allison Pokrzywa, PA-C, Director of APP Clinical Services at Family Care Center

Allison Pokrzywa, PA-C. Director, APP Clinical Services at Family Care Center

The transcription feels natural and human. It presents the patient's issues as a clear, engaging story, and the support team is prompt and responsive.

Dr. Shadi Resheidat, Unity Healthcare

Dr. Shadi Resheidat, Unity Healthcare

Behavioral Health EHR Questions, Answered

What is behavioral health EHR software?

Behavioral health EHR software is a clinical and practice-management platform built for mental health, psychiatry, therapy, counseling, and addiction treatment, rather than adapted from a general medical EHR. mdhub combines behavioral health records, an AI clinical scribe, AI-run intake and scheduling, and billing in one platform, with note formats, workflows, and billing rules specific to behavioral health.

How is behavioral health software different from a general medical EHR?

General medical EHRs are optimized for primary care: lab orders, medication prescribing, and ICD-10 coding across many specialties. Behavioral health has different needs, including session-based scheduling, psychotherapy note formats like SOAP and DAP, mental health billing codes, and higher documentation volume per visit. mdhub is built around those workflows instead of retrofitting them onto a primary-care system.

Does mdhub work for addiction treatment and eating disorder clinics?

Yes. mdhub is built for the full behavioral health spectrum, not just outpatient therapy. For addiction treatment, the platform supports SUD documentation and level-of-care notes, and Sarah handles high-volume intake around the clock. For eating disorder programs, Emma builds custom note formats and the whole team shares role-based access to the chart for coordinated care.

What behavioral health workflows does mdhub automate?

mdhub automates three operational areas. Clinical documentation: Emma listens during sessions and drafts compliant notes, saving 2+ hours per clinician a day. Intake and scheduling: Sarah answers inquiries, screens, books, and reminds patients around the clock. Billing: Eric verifies eligibility, codes, and scrubs claims before submission, then tracks them through ERA reconciliation, with denials flagged for review.

Is mdhub HIPAA compliant for behavioral health records?

Yes. mdhub is HIPAA compliant and SOC 2 Type II certified, with end-to-end encryption and a Business Associate Agreement available for every customer. Audio recordings are not stored, data is de-identified, and retention is controlled by your clinic.

How long does it take to get started with mdhub?

Most practices go live within about four weeks, measured from when your current system's data export is ready. mdhub manages the full onboarding, including configuration, data migration, and team training, so there is no rip-and-replace disruption for your staff.

What is the best behavioral health software for a group practice?

The best fit runs documentation, intake, scheduling and billing in one system, so patient data does not move between tools. For a group, also check per-location settings, provider rosters and one dashboard for admins. With mdhub, each location can have its own settings, provider rosters and payer configurations while sharing the same platform, reporting and admin oversight. See mdhub for group practices.

Can one behavioral health EHR run multiple locations?

Yes, if each site can keep its own setup inside a shared system. In mdhub, each location has its own settings, provider rosters and payer configurations. Administrators see capacity, documentation, claims status and revenue per provider from a single dashboard. mdhub scales from two-clinician practices to multi-location groups with dozens of providers.

Should a practice choose an all-in-one platform or separate tools?

Separate tools can work for a small practice. The cost shows up in the hand-offs: intake details typed twice, notes waiting on billing, two vendors for one problem. An all-in-one platform keeps the record, the schedule and the claim in one place. mdhub runs the EHR, Emma for documentation, Sarah for intake and Eric for billing on one platform.

Which billing codes does behavioral health software need to handle?

At minimum, the psychotherapy and psychiatric codes your clinicians use every week:

  • 90791 for the psychiatric diagnostic evaluation
  • 90832, 90834 and 90837 for 30, 45 and 60 minute psychotherapy
  • 90833, 90836 and 90838 as psychotherapy add-ons to an E/M visit
  • 90846 and 90847 for family psychotherapy
  • 90839 and 90840 for crisis psychotherapy
  • 96127 for brief standardized screening, such as the PHQ-9

See What a Behavioral Health EHR Should Actually Do

A 30-minute demo, no slides, just the platform running through a live behavioral health workflow with Emma, Sarah, and Eric.